BPA vs RPA vs Process Optimization 101

I often hear the terms Business Process Automation (BPA) and Robotic Process Automation (RPA) used interchangeably, and while they are both important to improving processes in an organization, they are different. I’ve also included an overview of Business Process Optimization (BPO) below to validate that it too has different strategies & outcomes. Here’s your 101 on the various Process improvement solutions. What Is Business Process Automation? Business process automation (BPA) automates enterprise workflows to improve an organization’s efficiency. BPA does not focus on a single department, but rather on the entire organization by implementing software systems that integrate all existing applications. Rather than focusing on individual tasks, BPA focuses on the overall end-to-end process. An in-depth analysis of the business’s inefficiencies is typically required with business process automation to assess the largest problems the organization is facing. That’s because bu...